Hyatt Regency Birmingham

Absolutely outstanding!! Staff were exceptional; cuteous, polite and very helpful. Room had a fantastic view, great layout, very clean and can not be faulted. Location was perfect, on the doorstep for shopping and socialising.

Nothing

Comfort,welcome & the staff were excellent.

Nothing

Location

Poor trained European staff.

good bar and restaurant, and the swimming pool was a nice to have

it was just a bit run down in places, eg, the sign outside missing half its letters! it just removes that luxury feel!

Very impressed and will certainly book again to attend a concert at the NIA

Nothing

Central location; room was clean, spacious and comfortable, but fairly basic - standard issue business hotel room. Views from the upper floors were impressive.

All as expected. Perhaps a little expensive for what you get.

The comfort of the room and price.The evening meal was first class, presentation and taste. The staff very proffessional.

The bathroom had dust on the toilet roll holder and skirting. The shower was difficult to operate because of the glass door. Not enough selection in Tea/Coffee facilities and no complimentary biscuits

Staff were excellent!

The problem was with Booked.net When I booked I am sure that the rate included continental breakfast but on the confirmation from the Hyatt and on the subsequent bill breakfast was not included.

Just a really nice place to stay with everything the business traveller needs plus canal walks, good restaurants and nightlife.

Fabulous towels (and plenty of them). Radio 4 available on TV system. Plenty of seats in reception area to sit and chat with friends.

Breakfast not included in price - and very expensive (didn't bother, went elsewhere for much better value). Drawer space for clothing (like folded shirts, blouses, underwear) very limited. Sunday night price is very much higher than weekend price - I didn't notice loads of extra people fighting for rooms, so not sure what that is about.

The hotel were very courteous and helpful

Firstly there were feathers on the carpet of our room. The fan in the bathroom did not go off and therefore disturbed our sleep with the continual buzzing. At 5.30 A.M. we were woken with a couple having a very loud argument with shouting and swearing. We did not report it at the time as we could not be certain where the disturbance was coming from, despite going out into the corridor. There was also another guest who had been disturbed as he was out in the corridor also. This continued for well over half an hour. I chose this hotel as we were celebrating our 30th wedding anniversary and my husband has stayed at this hotel previously and he said it was the best hotel in Birmingham. There were not any biscuits on the tea tray.

Plush surroundings in an excellent location. Rooms to a high standard and the views are amazing! The Concierge are excellent nothing is too much trouble from the moment you arrive to park. Our 2nd visit and we will back!

Very comfortable bed, spacious room, nice touches to increase comfort - including bath robe and a good selection of toiletries.

The panoramic city view, the room smelt gorgeous, the marble en-suite bathroom, the comfortable bed, the helpful and friendly staff.

Convenience from station & Symphony Hall

Room/corridor cold. Bathroom extremely cold. Breakfast extremely poor value.